Customers’ expectations are changing and they are demanding to be more informed. In this article, Mike Crane, managing director at LV= Broker explains why insurers risk alienating customers if they don’t explain how and why they price risks.
A survey of 1,500 motor insurance buyers reveals how customers perceive insurance premiums and what could improve the disconnect between price and perceptions. This infographic illustrates consumer attitudes and how motor insurance providers can develop stronger relationships with their customers.
Curing consumer scepticism with technology and education: Why motor insurance providers must make better use of data to demonstrate value and reward loyalty
This research report demonstrates that there are opportunities for motor insurance providers to safeguard and grow market share by using technology to improve pricing accuracy and competitiveness; and to appeal to consumers’ expectations that any loyalty they show to a provider should be recognised.
Underwriting technology isn’t replacing underwriters; it’s giving them breathing room to provide maximum value. This article looks at three ways technology can help underwriters by automating tasks and making it easy for them to access the people and data required to assess complex risks.
Using examples of insurers who are transforming their businesses, this article looks at the processes linked to data integration and automation that can enable insurers to open up new business opportunities and improve interactions with their most profitable clients.
The Internet of Things is not only transforming the way we live and work, it can also be used as a risk management and loss prevention tool. This article highlights how insurers can leverage the IoT to detect fraud, increase precision in underwriting risk and automate claims processes.
In this blog post, Alan O’Loughlin, head of analytics and statistical modelling at Lexis Nexis Risk Solutions, highlights how insurers can gain a strategic advantage over their competitors by maximising their data models to create more intelligible insights.
Unlike many who stumble into the insurance industry ‘by accident,’ Joe Moylan, Northeast Regional Underwriting Leader for AXA XL’s North America Property team set his sights on a career in insurance right from the start. Forty years on, he explains why he made the right career choice.
Making films and television shows is complex and there are a myriad of things that can go wrong. This article looks at how the UK insurance industry helps production companies to manage and transfer complex risks, with underwriters involved in the whole production process.
Traditionally, chief underwriting officers were called into underwriting situations to make decisions on the toughest risk, however a bigger part of the role today is keeping an eye on the big picture. In this Q&A, Nancy Bewlay, AXA XL’s CUO, Global Casualty sheds light on the role of a CUO in 2019.