Automation
247 whitepapers and resources
SME perspectives: Navigating change management within the SIU
Introducing AI to an insurer’s SIU may seem like an easy sell – investigators need to do less work to find more fraud – but this underestimates the potential drawbacks. This blog highlights why up to 85% of AI implementations fail and why change management holds the key to a successful deployment.
SME perspectives: Why legacy claim platforms can't handle subrogation
More insurers are now aware that subrogation increases the bottom line, lowering loss ratios and increasing revenue. This blog highlights how insurers can leverage AI to solve historical data problems associated with legacy platforms and perform subrogation in an efficient, scalable manner.
Webinar: How can insurance providers unlock the power of ‘smart data’?
Smart data management has never been more important as insurers strive to communicate the value of cover to retain policyholders and write profitable business. In this webinar, an expert panel discuss how insurers can unleash the power of ‘smart data’ to achieve a granular view of customer risk.
Three ways that AI can help special investigation units tackle fraud
Special investigation units play a valuable role in the claims lifecycle, but can act as a roadblock for claims if they can’t act at digital speed. This blog highlights three ways that assistive technology in the form of AI can empower SIUs to work effectively in the ongoing battle against fraud.
Underwriters need AI to get out from between a rock and a hard place
Underwriters can often be stuck between a rock and a hard place – the need for speed on one side, and the limits to review accurately on the other. This blog highlights how AI gives underwriters the opportunity to square the need for speedy service with the need for accurate decision making.
Use AI to align complex claims with experienced adjusters
Claims handlers and adjusters have varying levels of experience and a range of specialties. This blog highlights how insurers can use AI to utilise these abilities most efficiently by aligning complex claims with experienced adjusters.
Business case for reinsurance administration automation
A recent survey found that insurers initially thought they were successfully managing their reinsurance programs, only to discover that, at best, they could not provide accurate snapshots and projections. Read this whitepaper to discover the business case for implementing a reinsurance program.
Webinar: Operational automation for insurers
In this webinar, an expert panel discuss why creating a smarter insurance industry depends on a parallel revolution in the back-office and which untapped areas can unlock tangible benefits for insurers.
Assurant customer story: Leveraging AI to detect and mitigate fraud
Assurant’s leadership knew that technologies such as AI powered fraud detection would become invaluable to insurance and began evaluating methods to become an industry innovator. This case study highlights how Assurant’s SIU team leveraged Shift’s powerful fraud detection AI to mitigate fraud.
Risk detection made better for underwriters
How can underwriters become empowered to make better decisions faster? Built on the Shift Insurance Decisioning Platform, the Underwriting Risk Detection product is powered by AI to help underwriters mitigate fraud, optimise pricing, and spot policy risk trends.