Automation
249 whitepapers and resources
Blog: How intelligent automation and AI connect to speed up FNOL in claims management
The insurance market has seen an increase in take up of new AI and claims management software platforms. This blog highlights how an intelligent automation platform can support connectivity between both old and new technology while helping to improve processes from the inside out.
Disrupt & innovate with artificial intelligence
As the insurance industry progresses in its adoption of artificial intelligence, it has become apparent that the capabilities provided by AI are a vital part for any insurer that aims to address customers’ demands and remain competitive. This blog highlights how AI is impacting four specific areas.
Building trust in analytics: What role should insurers play?
As hidden bias in data and models comes under greater scrutiny, the integrity of analytic processes used by insurance companies is being called into question. This report focuses on the proactive steps the insurance industry can take to become a beacon for the ethical use of advanced analytics.
Taking insurance claims to the next level
A supercharging of trends has sparked a need for the greatest challenge in insurance innovation – revitalising the landscape of claims processing. This blog highlights the technologies which are taking insurance claims to the next level and helping insurers to improve the customer experience.
Credit control optimisation: How insurance firms can increase profits
Within the insurance industry, an often overlooked area for modernisation is the credit control function, which is responsible for the collections of premiums not paid upfront. This content focuses on why credit control is ripe for modernisation and how automation can help insurers increase profits.
Global survey report: Management perspectives on transformation in insurance
SS&C Blue Prism surveyed over 500 insurance leaders globally about the key issues impacting the industry, strategic priorities, insurance intelligent automation programs and how they are planning to scale automation in the future. This report sheds light on the key findings.
UK trend watch: Artificial intelligence will drive more relevant motor insurance
Read this blog to find out about the pioneer UK motor insurer using advanced technology to provide fairer premiums and better customer experiences for drivers.
Breaking barriers in insurance with intelligent automation
In this research paper, six insurance providers share insights into how they are using automation in their operations and how the technology can create the most value across their organisations. Topics covered include the specific benefits of automation and blending a digital workforce with humans.
On the road to accelerating claims automation
Claims are often the ‘moment of truth’ for the insurance company and the ‘moment that matters’ for the customer. To stay relevant, insurers must provide a personalised trusted customer experience at this point. This eBook focuses on how insurers can offer a customer-centric claims process.
Leveraging data, analytics and automation to transform underwriting operations in the Lloyd's and London market
A recent breakfast briefing explored automatic extraction and enrichment of unstructured pre-bind data to streamline processes and improve underwriting decisions in the London market. This content explores the key themes discussed including areas ripe for automation and looking to the future.