Business Management
2034 whitepapers and resources
Business Management - White papers related to Business Management
Claiming loyalty: An insight into consumer attitudes towards insurance in the UK
Do customers feel valued by insurance providers or brokers? Love2shop conducted a survey to find out what UK consumers think about insurance and what motivates them. This content sheds light on the key findings including the power of rewards for responsible behaviour.
2024 AI handbook for insurance leaders
AI will touch nearly every aspect of insurance - from broker operations to underwriting to risk management to claims processing and beyond. Insurers that adopt AI effectively will have an insurmountable advantage. This handbook is designed to help insurance leaders navigate the new AI territory.
Safeguarding construction plant and equipment: A guide to loss prevention
This document aims to provide a guide to the prevention of damage or theft of construction plant and equipment (CPE), raising awareness of some of the practical measures that can be implemented to ensure CPE is operated safely and stored securely.
Safeguarding contractors' small tools and equipment: A guide to loss prevention
The theft of small tools and equipment from construction sites is an ongoing concern for project stakeholders. This brief guide to loss prevention provides best practice guidance for preventing the theft of small tools and equipment from construction project sites and vehicles.
Transforming insurance: Creating a best-of-breed model by combining low-code and core platforms
How can insurers bridge the gap between out-of-the-box and customisable solutions to connect core systems and optimise claims processes? Designed for insurance leaders, this report explores a hybrid approach to driving value across core modernisation initiatives.
Five key trends that are influencing the construction market
What does the future hold for the UK’s construction market? From mitigating the impact of rising plant theft, to investing in new technologies to drive efficiencies, this report considers how five trends are shaping the sector and the implications for construction insurance risks.
View from the top: Creating customer-centric insurers
In this article, Amanda Fox, chief customer officer at Markerstudy, outlines the importance of communication, product design and employee engagement for insurance businesses pursuing a truly customer-centric approach.
Embedded insurance: Blind to the risks?
The huge excitement sweeping the insurance industry about the potential of embedded insurance is easy to understand. However, in the race to embrace this opportunity, many are in danger of overlooking the risks, reputational and regulatory. Read this article to find out more.
How to deliver intelligent connected insurance experiences: Six success stories
Strong processes are at the heart of innovative and competitive insurance companies. Comprising six success stories, this content sheds light on how leading insurers are using Appian to automate underwriting, streamline claims, modernise customer experiences, and transform workflows.
Podcast: What to expect from the FCA in 2024
Insurers should brace themselves for the FCA kicking the tires of how well providers and brokers are adhering to Consumer Duty requirements in 2024. Listen to this podcast to find out what to expect from the FCA in 2024.