EXL helped a leading insurance company achieve an end-to-end claims transformation leveraging RPA, data analytics and a claims center of excellence. Download this case study to find out how the insurer saved $21M of potential fraud and reduced average claims processing times by 40%.
As the industry embraces touchless claims handling, insurers cannot forget the importance of maintaining a personal touch when it comes to helping customers in times of need. This webinar focuses on the challenges and opportunities of automating customer engagement within the claims space.
Designed for insurance claims executives and claims decision makers, this whitepaper explores how insurance companies can leverage modern content services, automation and AI to improve claims processes and increase customer loyalty.
Developed for insurance executives who are concerned about their ability to react to the changing world of claims processing, this guide focuses on why traditional claims processing is not meeting the needs of the insured and how claims processing is making use of modern technologies to evolve.
Market forces are driving insurers to evolve faster than ever before. This eBook explores how low-code-driven SaaS core systems, which are purpose-built to solve insurance-specific use cases give insurers the speed and agility required to meet ever-changing market requirements.
In a new hybrid world of work, engagement and communication for employers, suppliers, employees and customers will be critical, to deliver the experience that all stakeholders will need. This content focuses on how businesses can optimise customer and employee experience in a world of remote work.
This whitepaper looks in detail at the challenges inherent in reconciling insurer statements, the benefits of automation and how AutoRek can help at each stage in the process, from data sourcing and matching right through to reporting.
In this content, Wouter Joosse, product manager at FRISS focuses on how insurers can leverage authorised media such as photo and video materials in the claims handling process in order to prevent fraud, save costs and speed up the process.
This content focuses on why many insurance companies are turning to intelligent automation to support existing underwriting functions and leverage the value of data. Download this article to discover how digital workers can complement human underwriters and enhance the customer experience.
Organisations around the world are now figuring out what the ‘new normal’ is and what operational and resourcing changes need to be made to remain viable during this recovery period. This whitepaper explores the value of intelligent automation in the current economic climate and beyond.