Business Performance Management
353 whitepapers and resources
Business Performance Management
How to choose the right technology
The benefits and types of technology available to insurance brokers are well known but picking the right suite of technologies can be daunting. This content provides advice to brokers on how to choose the right technology for your business.
The tech toolbox: What do brokers need?
With a plethora of options on the market, deciding which technological solutions are best for their business can be difficult for insurance brokers. This content highlights the essentials that every broker should have in their technology toolbox to help both their staff and customers.
The benefits of technology for insurance brokers
This article investigates how modern technology can help the insurance industry move forward with greater flexibility and how brokers can reap the rewards of recent technological advances to plant the seeds of future growth.
A new playbook for chief marketing officers
Organisations are now aware of just how integral marketing is to business and how much broader the CMO remit has become. But do marketing functions have the capacity to deliver results? This report focuses on the future of marketing and why CMOs should enable real time marketing to drive growth.
Credit control optimisation: How insurance firms can increase profits
Within the insurance industry, an often overlooked area for modernisation is the credit control function, which is responsible for the collections of premiums not paid upfront. This content focuses on why credit control is ripe for modernisation and how automation can help insurers increase profits.
Infographic: Global consumer insurance insights
Duck Creek Technologies asked 2,000 global insurance consumers what they feel insurers are doing well, what their buying preferences are, and in what areas the industry can improve. This infographic highlights strategic opportunities for insurers aspiring to provide the best customer experience.
Wellbeing at work
The much discussed new normal is upon us. But what does this mean for leaders of organisations and how much are they going to have to learn to adapt to these new conditions? This article considers how leaders need to adapt to ensure happy and healthy teams.
Why multinational insurers are embracing low-code core systems
How can insurers react to new market trends and evolving customer expectations more nimbly, but still be confident in the security and robustness of their core systems? This blog takes a look at why multinational, multi-line insurance companies are embracing low-code core systems.
Buy vs build - Improving speed to market in the insurance industry
Is it better for insurance companies to build core systems software in-house or buy out-of-the-box solutions from a vendor? This whitepaper sheds light on the pros and cons of each approach, the emergence of SaaS, and how a hybrid approach offers insurers the best of both worlds.
Overcoming challenges - 2021 financial results
In this video, Tony Buss, Managing Director of ARAG UK, talks about how the company overcame the significant challenges that 2021 presented to grow the business and deliver a very positive result for the year.