EXL’s research suggests that many organisations are struggling to generate the business value they expect as a result of digital transformation. This whitepaper focuses on how the insurance industry can leverage Digital Intelligence by bridging the gap between expectations and outcomes.
Based on using a CaaS (Claims as a Service) product offering, this infographic highlights: three ways telematics reduces claims costs; how new technology can directly benefit loss ratio improvements; eight ways insurers benefit by improving claims processes.
This whitepaper explores the “need for speed” within the insurance market and how the speed of change across all industries is demanding a new approach to delighting customers and growing revenue.
Automation is reshaping the insurance industry, resulting in lower margins and higher customer expectations. Novidea’s research highlights that while the vast majority of respondents perceive the industry and their businesses to be highly tech-driven, actual levels of adoption are stunningly low.
Learn about new claims-oriented services including the technology involved, the data and analysis available and the combined ratio improvements, cost savings and policyholder benefits possible.
Today’s insurance customers demand more but the good news, according to most studies, is that consumers are willing to pay more for the value and convenience of a world class seamless experience. This whitepaper focuses on the benefits insurers can achieve by enhancing their digital capabilities.
In the new age of insurance, value-added services have emerged as digital ‘pull-platforms’, allowing insurers to offer their customers ancillary services and an improved experience. This article highlights how value-added services can generate new revenue streams and value across the market.
In this whitepaper we address how three core modernisation drivers are affecting the financial services industry and organisations’ ability to achieve connectivity in the digital era.
Insurers currently face an unprecedented array of challenges, but the significance of spreadsheet risk may be less apparent. This guide for insurers introduces the concept of spreadsheet risk, the issues it presents to businesses and the steps you can take to mitigate this risk.
Insurers are being called upon to embrace digital transformation in order to revolutionise claims handling and become customer-centric. This article highlights the benefits associated with automating the claims process and how insurers can overcome legacy system shackles to achieve transformation.