14 whitepapers and resources


Broker training survey report

Brokerages of all sizes can reap the benefits of staff training. Based on the results of a recent Broker Training Survey, this report sheds light on how staff training, alongside improved employee benefits and wellbeing, can lead to a happier workforce, greater staff retention and business growth.

Driving business growth for insurance brokers

In this webinar, an expert panel discuss the specific skills insurance brokers require to reach their full potential, why learning and development is an essential part of the business growth puzzle and how to attract the next generation of talent into the broker market.

Spotlight: Insurance apprenticeships

The skills that insurance firms need to succeed are changing quickly and the pandemic has highlighted a requirement for more digital and technical skills. This spotlight focuses on why using the apprenticeship levy to upskill people should be an essential part of any insurance firm’s strategy.

Virtual teams delivering real-world results

Rapid Results Initiatives (RRIs) are team-based, problem-solving, change-driving machines, which were originally developed by Schaffer Consulting. With teams working remotely for the foreseeable future, this article looks at how organisations can apply RRIs to the world of virtual and remote teams.

Training made easy

To ensure your customers have 24/7 assistance when facing issues related to cold weather, home emergency insurance is the obvious, cost effective choice. ARAG’s new EduMe training module can talk you through all the benefits of our cover in helping customers resolve stressful domestic emergencies.