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Insurance Hound's Video Channel brings you the latest news, insights and product innovations shaping the industry's future.

Video: ARAG - How to make a claim

Becoming involved in a legal dispute can be a real worry for customers. In this video, Heather Wilmott, BTE Claims Manager, at ARAG UK, talks through what happens if they have a claim and offers tips and guidance on how to make sure the process runs as smoothly as possible.

Video: TT Club takes a view on freight

Our video where TT Club shares an expert view of the freight market for brokers is now available on demand. The video, which was originally part of Broker Expo Live, sees Brian Sullivan talk to Insurance Age deputy editor, Sian Barton about the history and development of the freight market.

Video: Power hour - D&O

In this video, experts in the D&O market join up with Allianz to discuss the key issues. The specialists at the roundtable event addressed why relatively few SMEs - a reported 25% - are buying this essential cover, the main exposures such businesses face and where the D&O market is heading next.

Video: ARAG - Motor breakdown solutions

Motor breakdown solutions can provide your customers with immediate access to a network of reputable breakdown services and pays for the cost of vehicle repair. In this video, ARAG’s George Bladon discusses the advantages for both intermediaries and customers of having motor breakdown as an add-on.

Video 5: Expertise from A - Z - Marine cargo

The final part of the Expertise from A - Z video series on marine cargo examines whether brokers need a global presence to succeed in this world. Senior underwriter at Allianz, Ben Woodman, explores the issues and shares his thoughts on how the market may develop in future.

Video 4: Expertise from A - Z - Marine cargo

What do brokers need to know about marine cargo journeys? What questions do they need to ask clients? Do clients always understand where liabilities lie? Allianz's senior underwriter Ben Woodman addresses these issues in part four of the Expertise from A - Z video series on the marine cargo market.

Video case study: Grinnell Mutual Reinsurance Company

With one place to access electronic claim files – including notes and activities – users easily collaborate and keep claims processing moving. Remote and field workers can also access files from outside the office, allowing faster service to customers. Download this video to find out more.