Video

370 whitepapers and resources

Insurance Hound's Video Channel brings you the latest news, insights and product innovations shaping the industry's future.

Tech trends video: Augmented and virtual reality

From employee training, to customer engagement, to remote inspections and beyond, augmented reality and virtual reality are powering eye-popping new capabilities for P&C insurers - and sending customer satisfaction ratings through the roof. Watch this video to find out more.

Three paths to modern P&C insurance core systems

The rapidly growing wave of insurtechs have given insurers a glimpse of what cutting-edge technologies can offer. In this video, an expert panel discuss the primary options for modernising legacy systems and the benefits insurers can gain from leveraging modern core systems and digital tools.

Tech trends video: Robots

Customer service bots were just the beginning. In this video, Laura Drabik, chief evangelist at Guidewire Software explains why a growing number of insurers are investing in robots to quickly transmit images and intel back to claims offices without sending adjusters into potentially dangerous…

How personalised interactive videos enhance customer experiences

One new tactic insurers are adopting is the development of personalised, interactive videos and deploying them across a number of use cases. This podcast discusses the evolution of video as a format and how personalised, interactive video can improve customer experience, retention and renewals.

Short video: Prospects of success

In this short video, Heather Wilmot, ARAG’s Claims Operations Manager, highlights how having a prospects of success clause in policies helps ARAG to provide access to justice to as many people as possible.

Video: Prospects of success

In this video, ARAG's Claims Operations Manager, Heather Wilmot, and In-house Counsel, Hector Stamboulieh, discuss the 'prospects of success' clause and why it is essential to the availability and affordability of legal expenses insurance.

Short video: Your ARAG appointed solicitor

In this short video, In-house Counsel, Hector Stamboulieh, highlights how ARAG gets the quality from its solicitors by vetting them, by auditing them and making sure that they're experts in their field.