Based on research conducted by Insurance Post and LexisNexis Risk Solutions, this spotlight looks at the forces shaping the motor insurance landscape. Topics covered include the changing behaviours of motor policyholders, the FCA policy statement and the future of motor insurance pricing practices.
Insurance customers who are satisfied with the claims experience are 80% more likely to renew their policies. This blog highlights how smartphone-based telematics help insurers dramatically accelerate the claims process and deliver the kind of seamless customer experience policyholders expect.
If the Civil Liability Act took a long time to plan and pass, it seems to have taken even longer to get implemented. With the whiplash reforms implemented on May 31st, this blog briefly highlights some of the challenges presented.
In this podcast, Jonathan Swift, content director, Insurance Post, Chris Sawford, director, Verisk Claims and Niall Kavanagh, managing director, Verisk Ireland discuss what the future holds for motor insurance and a possible road map between now and 2030.
In this future focus instalment, Verisk and Insurance Post focus on how the motor insurance market might change over the next decade. Topics covered include: ADAS; telematics; autonomous vehicles; cyber hacking; personal injury.
In this podcast, Rob Savitsky and Zach May from Duck Creek continue the conversation with Ryan McMahon of Cambridge Mobile Telematics, beginning with a discussion around the different ways telematics is being deployed in cars today.
In this podcast, Rob Savitsky and Zach May from Duck Creek talk with Ryan McMahon of Cambridge Mobile Telematics about how recent trends in telematics are impacting personal motor insurance.
This whitepaper considers how technology such as intelligent automation is supporting a new drive for prioritising empathy in the claims process and overall customer journey.
With digital insurance largely becoming the status quo in the motor insurance industry, this blog highlights what personal motor insurance automation entails, the benefits of automation for personal motor insurance and the challenges insurers face with automation.
How easy is it to change policyholder and employee habits and mindsets to help lay the groundwork for digital motor claims?
In this snippet from a recent motor claims webinar, an insurance panel featuring Hugh Pelling from Blue Prism, Neil Ashley of Aviva, and Peter Edgar of RSA discuss how easy it is to change policyholder and employee habits and mindsets to help lay the groundwork for digital motor claims.