Digital transformation
370 whitepapers and resources
Why the best insurance solutions aren't built alone
Following on from Sapiens’ recent podcast which focussed on the power of partnerships, data and technology, this blog provides some key takeaways from the discussion with Swiss Re’s Andrew Holdway, before highlighting three key questions insurers should be asking today.
GenAI everywhere: Transforming the insurance value chain
GenAI’s potential can only be fully realised when it’s implemented holistically across all insurance operations. This blog sheds light on Sapiens’ “GenAI Everywhere” approach which forms the backbone of our co-innovation strategy, where we work closely with insurers to implement AI solutions.
Five key drivers shaping the insurance industry in 2025
The insurance industry is undergoing significant transformation in 2025, shaped by rapid technological innovations, shifting customer expectations, and increasingly complex risks. This content sheds light on five critical focus areas which many insurers are prioritising in order to thrive.
Q&A: Andy Talbot on ARAG's transformation
Ahead of the 2025 BIBA Conference, Andy Talbot, Director of ATE, Broker Sales & Marketing, tells Insurance Age about the feedback from brokers, technology upgrades, and how ARAG is positioning itself as a smarter, stronger business for the future.
Unlock the small business insurance market
Sapiens Business Solution for SME Commercial delivers a real-time view of customer insights to empower your agents with the tools they need to upsell, cross-sell, and enhance customer experiences in the SME space. Download this product guide to find out more.
Webinar: Unlocking the small business opportunity
The SME insurance market is moving online and digital first. What’s the next move for insurers to stay competitive? Watch this webinar to find out how insurers can exceed SME customer expectations, personalise at scale and succeed in a crowded market.
Are insurers racing to be online-only excluding disabled customers?
As the insurance sector increasingly digitises, this article examines the barriers disabled customers face in accessing online insurance services, as well as the measures that have been implemented by insurers to address these issues.
GenAI in insurance: A roadmap for digital transformation
Generative AI (GenAI) has emerged as a disruptive force in the insurance industry, capable of revolutionising underwriting, claims processing, fraud detection, and more. This content sheds light on why a five-step roadmap can help insurers to facilitate a large-scale adoption of GenAI.
Five ways to simplify commercial lines
The commercial lines insurance industry stands at a pivotal crossroads, where unprecedented challenges meet boundless opportunities for innovation. This guide explores five key challenges facing the market and how commercial lines insurers can tackle them head on.
Understanding insurer motivations for modernisation and transformation
As the pace of change continues to accelerate and technology evolves, insurers are looking at ways to modernise existing technology, streamline operations, and achieve greater business agility. This content sheds light on insurers’ common motivations for modernisation and digital transformation.