Digital transformation
329 whitepapers and resources
AI and digital transformation in insurance - considerations for P&C insurers
Insurers are concerned that their rivals will overtake them in the technological arms race – but they’re also concerned that bad actors will exploit new technology. This content focuses on how P&C insurers can navigate the opportunities and challenges presented by AI and digital transformation.
Case study: Underwriting modernisation for business agility
A Fortune 100 multi-line insurance carrier needed to simplify its legacy infrastructure and enable the reuse of business logic across the organisation. This case study focuses on how the carrier leveraged Sapiens Decision to roll out new user experiences for its customers and agents quickly.
Three paths to modern P&C insurance core systems
The rapidly growing wave of insurtechs have given insurers a glimpse of what cutting-edge technologies can offer. In this video, an expert panel discuss the primary options for modernising legacy systems and the benefits insurers can gain from leveraging modern core systems and digital tools.
Video: Opportunities in the life and annuity market
The life insurance sector is ripe for innovation. This short video highlights why now is the time for life insurers to rethink traditional processes and the opportunities to drive change in order to provide the best value propositions for millennials and commercial clients.
Three paths for core system modernisation
As insurance consumer expectations continue to drive digital from a ‘nice to have’ to an operational requirement, the hurdles from outdated systems and software are becoming business barriers. This whitepaper focuses on three different paths to solve one problem and the pros and cons of each option.
Does 'automated underwriting' hold the key to life insurance success?
Two drivers for life insurers to implement digital are to improve customer satisfaction to meet customers’ digital expectations and reduce the time it takes to underwrite business. This content highlights how life insurers can leverage automated underwriting to achieve better digital outcomes.
DAP integration with modern core systems
With increasing competition in the P&C insurance market, the pressure to deliver on claims experiences that alleviate customer anxiety and speed up the claims process is high. This blog highlights how a digital adoption platform brings the benefits of personalisation to claims customers and staff.
Video: Leveraging digital trends in insurance - Part two
How can insurers leverage digital trends? Part two of this video series briefly highlights how AI and chatbots will impact how the industry engages with customers and how insurers can benefit by taking a step back to identify specific processes which can be improved quickly.
Video: Leveraging digital trends in insurance - Part one
How can insurers leverage digital? Part one of this video series briefly highlights how insurtechs and software providers can help insurers improve end-to-end processes within specific areas such as dynamic pricing, automated claims handling and automated underwriting.
Video: What is digital in the insurance industry?
This short video highlights how digitalisation within insurance has evolved beyond process automation and how digital technologies today can help insurers to enhance the customer experience.