Claims
462 whitepapers and resources
Claims
Breaking the claims inflation barrier in the insurance industry
With the economic climate unlikely to improve anytime soon, what steps can insurers take to tackle claims inflation? In this webinar, an expert panel discuss how best to tackle rising claims inflation and the tools that insurers can leverage to improve the customer experience and profitability.
Claims Apprentice 2023: Episode six – The final interviews
With the team tasks completed, it is time for the candidates to come face-to-face with Kennedys’ very own Sir Alan Sugar – Claire Mulligan – and put forward a case as to why they should be crowned the winner of 2023 Claims Apprentice. Watch the season finale to find out who will emerge victorious.
Claims Apprentice 2023: Episode five – Claims inflation podcast part two
Having recorded their vox pops this week, things get real as Teams Aspire and Connect go into the studio to record their broadcasts. Watch this episode as the teams present their podcasts on repair costs and personal injury.
Bridging the gap between crime and cyber: Common claims and core coverages
Financial cybercrime disproportionately affects smaller businesses, which are often easy targets due to limited resources. Crime and cyber policies can coexist for the benefit of the policyholder and this article delves into three common types of cybercrime to explore how this works in practice.
Claims Apprentice 2023: Episode four – Claims inflation podcast part one
With one victory each, the third challenge in this year’s Claims Apprentice looks to be vital for Teams Aspire and Connect. In this episode, our contestants hit the streets of the City to record vox pops with members of the public as they plan and record a podcast on the topic of claims inflation.
Insurance fraud: Survey reveals impact of economic downturn
Insurance fraud is a growing problem in troubled times. To find out more about the current fraud landscape, Insurance Post collaborated with LexisNexis Risk Solutions to conduct its annual fraud survey. This report highlights the key findings and how insurers can stay one step ahead of fraudsters.
Claims Apprentice 2023: Episode three – Travel claims fact or fiction?
Having navigated the data escape room in the last episode, the latest challenge sees the claims apprentices take part in an insurance-related gameshow. Each team will be given a set of genuine travel claims, and will then have to come up with their own believable – but false – ones too.
Claims Apprentice 2023: Episode two – Data escape room
In the first challenge of the series, Team Aspire and Team Connect are given one hour inside an escape room to solve a series of puzzles with answers that might be found within the confines of the location, or by using publicly available data online.
AI in insurance: Potential risks and benefits
As insurers strive to stay ahead of fraudsters, artificial intelligence is emerging as a formidable weapon. This content sheds light on the profound impact AI is having on the insurance industry, leveraging AI for accurate risk assessment and fraud detection, as well as AI risks for insurers.
Seven signs your customer engagements are producing unhappy policyholders
Insurers are tasked with the challenge of engaging effectively with customers as they journey through the policy lifecycle. This content sheds light on seven performance indicators that can often signal if an insurer’s customer engagement and communication strategy is working.