Claims
532 whitepapers and resources
Claims
Transforming insurance: Strategic budgeting for a digital-first future
The insurance industry is at a pivotal moment where digital transformation is no longer a choice but a necessity. So, how do you decide what to prioritise in next year’s budget to accelerate your journey into a data-driven P&C insurance organisation? Read this content to find out more.
Our broken tribunal system isn’t fit for day-one employment rights
The Employment Rights Bill that has just been introduced is a landmark piece of legislation that sits at the heart of the new government’s agenda. This article sheds light on why a serious issue could undermine the very foundations of the proposed legislation and what it is intended to achieve.
Employment tribunal backlog getting worse, HMCTS data show
The significant problems in the employment tribunal system are getting worse, according to analysis of the latest tribunal figures released by His Majesty’s Courts and Tribunal Service. In this blog, Andy Talbot, ARAG’s director of marketing, ATE & broker comments on the latest data.
How maritime insurers are helping shipowners decarbonise
With the European Union’s Emissions Trading System coming into force for the maritime transport industry on 1 January 2025, this article sheds light on how shipowners, operators and insurers have come to terms with the new regulations.
Could climate change drive an insurance availability crisis?
Climate change is one of the greatest, long-term risks facing the insurance sector. CRIF’s Sara Costantini explains how the strong correlation between the use of ESG key indicators and improved loss ratios highlights the compelling case for more relevant integrated data.
Seven ways to modernise the claims experience - using what you already have
Filing a claim is a policyholder’s greatest moment of vulnerability and truth. How connected and competitive is your claims experience? Check out this eBook to discover how to mitigate claims leakage while delivering the modern, digital-first experience today's customers expect.
The cost of birth trauma
According to the most recent annual report from NHS Resolution, total clinical negligence payments relating to maternity failings amounted to £2.8 billion. This blog focuses on the cost of birth trauma and why improvements in maternity care are desperately needed.
2024 AI handbook for insurance leaders
AI will touch nearly every aspect of insurance - from broker operations to underwriting to risk management to claims processing and beyond. Insurers that adopt AI effectively will have an insurmountable advantage. This handbook is designed to help insurance leaders navigate the new AI territory.
Automated claims management: Three pillars of success
In contrast to traditional approaches, automated claims management systems optimise underwriting efficiency with advanced algorithms and machine learning. This blog provides some top tips on how to automate the claims experience for your customers including three key pillars of success.
The genie in the bottle: improving outcomes in income protection claims
At a recent Insurance Post roundtable in association with EvolutionIQ, specialists explored the challenges and opportunities for income protection insurers in supporting the ‘back to work’ mission. This article provides a summary of the discussion and key areas covered.