Claims Consortium Group provides property claims handling and claims workflow technologies to insurers, brokers and other property service organisations across the UK. The Group has more than 280 staff and places people – and in particular customers – at the heart of its business.
Our specialist claims handling services include Property Consortium UK, Property Consortium Drainage, Building Claims Services, Motor Claims Services and Claims Consortium Subsidence.
Our workflow technologies business drives industry-leading levels of management information and service excellence, with solutions including Synergy® and TrackMyClaim®.
The great freeze at the turn of the year saw a huge rise in fraudulent escape of water claims, particularly from unoccupied properties. This content sheds light on the link between surge events and EOW fraud, before highlighting steps insurers can take to mitigate the risk of future surge events.
The UK insurance market is heading for unchartered waters when it comes to insurance fraud. This content highlights why the market could see a 40% hike in insurance fraud in the new year, and how insurers and their claims suppliers can start preparing today by gathering new and consistent data.
Looking through the claims telescope: Re-engineering the supply chain to build a customer-first process
Now is the time for insurers to properly support a supply chain and claims service built around meeting customer needs - rather than archaic processes. This content sheds light on the limitations of disjointed claims processes and how modern technology can help insurers deliver on customer service.
Why insurers and their supply chains must work together to successfully protect homes from the devastating impacts of flooding
To successfully protect homes from the devastating impacts of flooding and help mitigate its financial consequences, insurers and their supply chains must work together. This content highlights why the Build Back Better agenda demands improved supply chain co-ordination and cost control.
Focusing on the over-riding question: ‘How would the insurance industry respond to a repeat of the 1987 Great Storm?’, in this podcast we reflect on response planning in light of the proposed requirements to strengthen operational resilience in the financial services sector.
Focusing on the over-riding question: ‘How would the insurance industry respond to a repeat of the 1987 Great Storm?’, in this podcast we look at the advantages the insurance sector would have today and the areas where it might be tested more than it was almost 25 years ago.
In this case study, Claims Consortium Group shares its understanding of the industry’s approach to technology and maps out the way forward for the claims handling sector to flourish within the existing digital age.
This video focuses on how Claims Consortium Group helped customers following the devastation caused by the Cumbria floods and how two new initiatives have brought about a steep change in customer satisfaction while controlling costs, with a reduction of the overall claims lifecycle.