People Management
187 whitepapers and resources
People Management
The human touch - why digital transformation with automation works best with people
In part two of this webinar on driving operational excellence, panellists from LV=, SCOR and Blue Prism discuss what needs to be done in order to fully blend human and digital workforces. Topics covered include how employees feel about automation technology and the real barriers to transformation.
Video: Working for ARAG - Cristina Bertuccio
In this video, Cristina Bertuccio, Senior Creative Designer in ARAG’s Marketing team, says what she likes about working for ARAG and talks about the company's friendly and informal culture.
Learn how ERGO uses automation to manage regulatory requirements
In this Blue Prism customer story, ERGO Insurance reveals how they are saving over 2,000 hours per month on meeting regulatory deadlines for contract transfers when customers switch between brokers.
Spotlight: Combining the human touch with technology to meet the needs of insurance customers
By building a diverse workforce that more accurately reflects an insurer’s customer base, it becomes easier to create relevant products and services. This spotlight highlights how insurers can combine the human touch with technology to provide solutions which are tailored to customers' needs.
The real difference between insurtechs and traditional insurers is culture, not technology
The pandemic has highlighted the digital divide between traditional insurance companies and their more agile insurtech counterparts. This article highlights why the real difference between insurtechs and traditional insurers is often culture, rather than technology.
Driving business growth for insurance brokers
In this webinar, an expert panel discuss the specific skills insurance brokers require to reach their full potential, why learning and development is an essential part of the business growth puzzle and how to attract the next generation of talent into the broker market.
Employers guide: Ending furlough and requiring employees to return to work
Many employers have turned their attention to unfurloughing their workforce and encouraging or requiring their employees to return to the workplace. This content highlights some of the factors to be considered from a legal standpoint.
Right to work checks since 1 July 2021: What employers need to know
Employers must check that job applicants have the legal right to work in the UK before they start their employment. This content sheds light on the recent changes impacting right to work checks and what employers need to know.
Debating chamber: The next generation
Why would someone want to pursue a career in insurance when they could just as easily work in tech, finance, consulting, renewable energy or any other popular sector? This article focuses on how to attract the insurance leaders of the future.
Imagination & insight: The reading ‘rendez-vous’ for insurance leaders - Issue one
This report highlights five strategic imperatives that the insurance sector may have to deal with as a direct result of the pandemic, before addressing two key levers for growth: resilience and diversity.