People Management
231 whitepapers and resources
People Management
Redefining diversity for growth and resilience in insurance
In today’s business landscape, the definition of diversity has been broadened to include diversity of talent and ideas, supply chain, geography and operations, and digital fluency. This content focuses on how insurance companies can embrace five vectors of diversity to drive growth and resilience.
What we can learn about insurance fraud: Reading Malcolm Gladwell’s talking to strangers
This content highlights why our human instinct to default to truth by giving individuals the benefit of the doubt can lead us to the wrong conclusions about insurance fraud and how automation can help claims teams overcome the limitations of human judgement.
Exposures facing the haulage sector: Covid-19 and the implications for employers
Taken from ARAG's recent Talk to the Experts webinar about the exposures facing the road haulage industry, this video focuses on the wider implications for employers, and how they impact all businesses with workers and employees in the wake of the coronavirus pandemic and subsequent lockdown.
Adapting corporate social responsibility during the Covid-19 pandemic and beyond
Societies have been grappling with the effects of the coronavirus on individuals and communities as well as the economic fall-out and financial consequences for organisations. This article explains how corporate social responsibility efforts have adapted to try to meet the changing circumstances.
Enabling the four stages of Covid-19 recovery with automation
As the insurance industry continues to tackle day-to-day operational challenges associated with Covid-19, some longer-term trends are starting to emerge. This webinar focuses on EXL's four stages of Covid-19 response and how automation will play a beneficial role in the “Future of Work”.
Let's Talk: Building up diversity in the construction industry
Less than 9% of workers in the U.S. construction industry are women, according to the National Association of Women in Construction (NAWIC). In this article, AXA XL’s Rose Hall sheds light on her own career path and highlights the opportunities that more women in construction can offer the industry.
After lockdown, the future of autonomy
The increased use of automation is a trend that is likely to continue once lockdown restrictions are lifted and life gets back to “normal.” This article focuses on the risk management considerations and the shifting concept of liability from human to systems, technology or parts failure.
Optimising customer and employee experience in a world of remote work
In a new hybrid world of work, engagement and communication for employers, suppliers, employees and customers will be critical, to deliver the experience that all stakeholders will need. This content focuses on how businesses can optimise customer and employee experience in a world of remote work.
Covid-19: How to reduce the risk of employers' liability claims
As the UK gradually moves towards the 'new normal' and necessary changes are made to working practices, business owners will have in mind the risk of claims if employees develop Covid-19. This content highlights how businesses can mitigate the risk of employers' liability claims.
Infographic: What does the future of work look like?
A new survey of over 6,700 employees and business leaders found that RPA and automation are leading digital transformation in this new economic reality. This infographic highlights what the future of work looks like.