Information, intelligence & innovation: How UK financial services is shaping up for 2020

How are UK banks and insurers managing the information overload and where is the industry heading next?

Nuxeo conducted comprehensive research into the challenges, concerns and opportunities facing UK FS providers, as perceived by those working inside the industry.

This report drills down into the main findings, spanning FS providers’ concerns and hopes, and draws some practical conclusions about where FS organisations should focus their attention in 2020 and beyond.

Topics covered include:
• FS challenges.
• Customer retention.
• Improving efficiency.
• Information paralysis.
• Agility, innovation and AI.