IT and Software Support
120 whitepapers and resources
IT and Software Support
Guide to using microservices-based APIs in financial services: Best practices guide
This guide explores how micro-services based API's are revolutionising the way business functionality is delivered in today's digital age.
The 'low-code' imperative
This whitepaper is based on a survey conducted by Nuxeo and confirms a growing appetite for more agile ways of harnessing critical enterprise content assets, as organisations in all sectors strive to keep up with a fast-changing world.
Leveraging digital to transform claims operations
Overcoming legacy technology and reducing complexity to improve CX and efficiency is more important now than ever before. In this webinar, an expert panel explore technical and operational debt, and successful approaches that enable new capabilities and build agility in claims processes.
Reimagining insurance claims with AI and machine learning
This eBook focuses on how insurers can leverage AI and machine learning to intelligently analyse large amounts of data in order to manage claims efficiently and accurately, improve the customer journey and increase profitability.
Creating a better life insurance claims experience for customers through automation
This video explains some of the challenges with managing life insurance claims, and the importance of customer experience at a difficult time. Learn how a digital workforce can automate the claims process to make it faster and more seamless.
Claims technology: Benefits, outcomes & how to implement digital claims
Many insurers are utilising new claims technology and moving to digital claims processing in order to improve claims management. This blog highlights the benefits of investing in digital claims solutions and the steps insurers can take to successfully make the digital claims transformation.
Fireside chat with Liberty Mutual
In this fireside chat, Jeff Wargin, Chief Product Officer at Duck Creek Technologies and Wesley Hyatt, SVP & Manager, Workers Compensation Claims, Liberty Mutual discuss how the two organisations are working together to improve and humanise the claims process.
Insurance claims transformation in the digital age
When we talk about claims transformation, we are very much talking about a change in the whole way that consumers perceive insurance and the risk profession. This blog discusses how insurers and their customers can reap the benefits of claims transformation in the digital age.
How intelligent automation and AI connect to speed up FNOL in claims management
The insurance market has seen an increase in take up of new AI and claims management software platforms. This blog highlights how an intelligent automation platform can support connectivity between both old and new technology while helping to improve processes from the inside out.
Three in four UK insurers favourable to household claims contributory data enhancements
Around 50% of UK home insurers currently find value in data enrichment and the principles of contributory data, whilst 75% are favourable to household claims contributory data enhancements. This blog highlights some of the key findings from the LexisNexis Risk Solutions Home Insurers Study.