Decisions typically made by humans can now be made or enhanced using widely available AI tools. While AI promises to transform the insurance industry, implementing these technologies to enable touchless claims still has its challenges.
This ebook is based on a conversation with Duck Creek’s Joe Dzigiel and insurance industry veteran Jim Murphy.
• AI use cases for claims handlers.
• Best practices for using AI.
• The benefits and challenges associated with AI.
• Why incorporating AI requires investment.
• Where do carriers begin?