It’s great to see an increasing number of insurance providers investing in claims technology – it’s a vital step towards digital transformation. But while it’s important to improve the performance of specific aspects of the claims process, to transform it from end-to-end, insurers also need to consider how each step in the handling process could be connected more efficiently to move each claim towards settlement faster.
By connecting the dots in the claims process insurers can really improve customer experience and reduce costs per claim.
This blog focuses on how insurers can improve claims management by creating better connections with intelligent automation.
• Insurance claims - connecting the dots.
• What do we mean by connecting the dots on claims?
• How does intelligent automation create efficiencies within these connections?
• How to get started.