Eco-systems emerged as one of the business buzzwords of the early 2020s. It quickly superseded big data, connectivity and artificial intelligence as the most talked about aspect of the digital revolution.
Few fully understood the profound impact the reshaping of commerce - and especially customer relationships - implied by this term would have on their business.
The insurance eco-system has evolved as quickly in the 10 years since 2020 as it had previously done in the last century, a pace of change that has left some behind but should have been no surprise given the corporate landscape at the beginning of the decade.
In the latest Future focus 2030 instalment, Verisk and Insurance Post look at the evolution of insurance eco-systems and the factors driving rapid change.