Digital trends are dissolving the traditional boundaries and the long-held competitive advantages of insurance companies. Pillars of the insurance industry such as underwriting, risk management, expense control and product distribution are being disrupted.
Produced by EXL, this whitepaper focuses on five levels of disruption that will affect the insurance market and force insurance carriers to redesign their business models.
• Digitising operations.
• Digital customer engagement.
• Digital data flows.
• Digital capitalise enabled safer world.
• Digital disintermediation.