Why is inclusivity important for insurers?

Accessibility provides for the foundation for building inclusivity into insurance. It does this by improving the user experience of someone with a limiting condition, such as hearing or visual impairment, creating the conditions necessary for inclusivity.

Screen readers and voice recognition technology are examples of enablers to accessibility that a software vendor, such as Duck Creek, can bring to the party.

This blog briefly highlights why insurers should be thinking about inclusivity and why Duck Creek has an inclusive design philosophy.