Podcast: Is it possible to make insurance more honest?

  • Video
  • Fraud

Max Bazerman is an author and academic who specialises in business psychology. He is the Jesse Isidor Straus Professor of Business Administration at Harvard Business School.

In this podcast he talks to Dan Gumpright, VP of Products at FRISS about honesty in insurance, from a psychologist’s perspective. Max explains how honest insurance is only achievable when there is full transparency between insurers and their customers.