Succeeding with digital transformation: Roles and challenges of key insurance enterprise stakeholders

Digital transformation isn’t just a buzz phrase. It’s the goal of every insurance company today, and the investments are being made quickly – even though there’s often confusion about what digital transformation really means or how it impacts the organisation and the people within it. For those organisations that can gain clarity and successfully undergo their own digital transformation, the benefits can be tremendous.

To succeed in their digital transformation, insurers should look to the three pillars of digital transformation, built on a strong foundation of data. No matter who is the primary “owner” of DX in your organisation, the chief digital (or data) officer, chief underwriting officer, and chief information officer each have critical roles to play.

In this whitepaper, we clarify the roles and challenges of these key stakeholders in achieving the three essential pillars of digital transformation, and provide a case study of an insurer who is transforming their business today.

Topics covered:
• What does digital transformation mean for the insurance industry?
• The three pillars of digital transformation.
• Digital transformation for CDOs, CUOs and CIOs.
• Achieving a 360-degree customer view.