Insurance post Brexit - Why insurers would benefit from a fresh approach to agile operations

Whilst there are a large number of operational areas that could be impacted by the split from the EU, the need for greater agility and flexibility will become more apparent as time passes. What is certain, however, is the role of technology in supporting forced or evolutionary changes has never been more critical.

From a customer engagement perspective, having the capacity to manage communications simply and effectively is a key challenge. To address this, insurers need to look at holistic solutions that span geographic boundaries.

This blog looks at why insurers would benefit from a fresh approach to agile operations and highlights the emergence of PureCloud as a web-based customer engagement solution.