How digital workers can complement human underwriters and enhance the customer experience

Data is at the core of every underwriting decision, but for many insurance companies using that data efficiently is a manual and time-consuming process.

From legacy software systems to custom-built databases and excel spreadsheets, extracting useful data as well as mining that data for risk analysis and underwriting purposes can be problematic.

As a result, many insurance companies are now turning to intelligent automation to support underwriting functions.

Download this article to discover how digital workers can complement human underwriters and enhance the customer experience.

Topics covered:
• Speeding up quote and buy.
• Human/digital underwriting teams.
• Supporting contact centres.