Digital change is transforming the insurance industry & B2B payments

The insurance industry may historically have been largely hidebound by legacy IT, but change is afoot. Digital transformation is bringing a host of new opportunities thanks to technologies such as cloud computing, AI, big data analytics, block chain and the Internet of Things (IoT). They promise much, including the ability for insurers to create new products and services to better meet changing customer demand, as well as boosting efficiencies and reducing costs.

Yet digital change is also gathering speed in the B2B payments space, and it could have a similarly significant impact on the industry over the coming years.

This article briefly outlines how insurance companies can reap the benefits of digital change by improving their claims processes.