The many benefits of claims automation are undeniable - shorter cycle times, reduced costs, and enhanced customer experiences are just the beginning. But as the industry continues to embrace touchless claims handling, insurers cannot forget the importance of maintaining a personal touch when it comes to helping customers in times of need.
Enjoy this recorded webinar and presentation from Duck Creek and SPLICE to learn more about:
• The challenges and opportunities of automating customer engagement.
• How to determine the best strategy for your claims organisation.
• How to combine automation with a personalised approach to claims.