Driving Microsoft Dynamics CRM adoption

Insurers are starting to realise the value of CRM technology as they look for ways to strengthen their business. Microsoft Dynamics CRM offers insurance companies the opportunity to have a single view of the customer. Technology should enable business processes, not hold them back.

This article explains how insurers can move away from outdated legacy systems and reap the benefits of CRM.

Download this paper to understand how CRM influences:

- Productivity.

- Labour costs.

- Document control and compliance.

- Policy holder information.

- Management information.

- Data consolidation.