Last year, previous Lloyd’s CEO Inga Beale warned that modernisation of the London market was essential for it to continue to survive and prosper.
Beale added that she believed that a corner had been “turned” and where there had previously been scepticism, there was now optimism. For all her positivity though, there are still some who remained unconvinced that Target Operating Model will deliver the necessary results to justify the expense.
With this in mind, Post held a roundtable, in association with WNS, to examine how TOM is progressing.
Download this article for a summary of the discussion.