Crisis is what the insurance sector deals in, and brokers in particular pride themselves on being adaptable, innovative, solution makers. They definitely have had to try and live up to that ambition over the last three months and probably for many to come, with many of them doing it from their kitchen table.
A recent survey by Insurance Age looked at what challenges brokers are facing and what support is available to them. The findings very much reflect what Biba is being told by members.
As part of Broker Week, BIBA's Graeme Trudgill stands up for the brokers who have worked through the Covid-19 crisis with aplomb and insight.