Like the fight against crime, brokers and insurers may never be able to rid their industry of fraud but it is a problem they are desperate to contain. E-trading is commonplace but is this relatively new technology-driven way of doing business more effective in preventing fraud or is it even more susceptible to duplicity?
This article studies the evolving behaviour of fraudsters and focuses on how brokers can invest in new technology to combat application and claims fraud.
• Managing the motor fraudsters.
• Data mining and data analytics.
• E-trading fraud.
• Ghost brokers.