Expertise from A-Z - Underinsurance: Protecting customer outcomes

With 5.4 million SMEs in the UK, more can be done to enhance the claims service they receive? This article highlights how insurers can use data to better inform brokers and their SME clients about whether they have the relevant levels of coverage in place so that in the event of a claim there should be no unwelcome surprises.

Topics covered:
• Back to business as usual.
• Emphasis on outcomes.
• Insurance Act 2015.
• FCA thematic review into SME coverage.