In-depth - Technology: The frontline in the fight against fraud

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  • Fraud
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An insurance fraud is detected every minute in the UK according to the latest figures from the Association of British Insurers (ABI). But, while the industry spends around £250m a year fighting the fraudsters, collaboration is key to stamping it out.

In this In-depth feature, Sam Barrett looks at how brokers play a critical role in detecting fraud before investigating how technology and collaboration are helping in the fight.

Topics covered:
• Taking action.
• Technological tactics.
• Fraud figures.
• Striking a balance between counter fraud interventions and a smooth journey for genuine customers.
• Protecting the customer.
• Working together.