A matter of trust: Can machine learning change perceptions about insurance?
What can the insurance industry do to improve the way it is perceived by consumers? Based on input from 1500 insurance buyers, this whitepaper highlights consumer frustrations, factors that drive purchasing decisions and whether machine learning can help restore confidence in insurance products.
Topics covered:
• A new approach.
• Introducing delos.
• Is the insurance market ready for change?
• Consumer research findings
• What can insurers learn from the findings?
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