Insurance in the Age of Instinct

Insurance companies move carefully. Tightly regulated and risk-averse by nature, the industry adapts steadily and hasn’t seen disruption like the retail and banking sectors have. This is changing, fast. The climate crisis, booming global populations, explosions of data, and expanding digital realities are intensifying risks and bringing new threats.

Genpact partnered with The Future Laboratory to understand the world insurers will operate in tomorrow. Expectations from consumers, businesses, and societies are changing and the insurance market will not look the same.

This report lays out the significant shifts insurers must make to succeed in this changing world.

Topics covered include:
• Insurance today.
• Insurance 2030.
• The shifts in insurance.
• Insurance in the age of instinct.