One in three financial institutions are losing potential customers due to inefficient or slow onboarding processes.
From the first touch point to the later ‘back book’ checks, financial institutions have to work hard to get regulations like Know Your Customer (KYC) to work together smoothly with customer experience.
This guide focuses on how organisations can use intelligent automation to strike a balance between compliance and customer experience.
• What does compliance currently look like?
• What are the risks of standing still?
• Customer retention.
• Applying Intelligent Automation.