In this video, Insurance Age’s content director Jonathan Swift, speaks with Close Brothers Premium Finance about the benefits of their payment services and how brokers as well as their clients can operate in an ever changing climate.
In this article, Ross Fobian, CEO of ResponseTap, looks at why the insurance industry has struggled with improving the customer experience, why insurance needs to shift from being a commodity to a valued experience and the importance of developing customer-centric processes.
Pre-crisis data won’t be sufficient for evaluating your SME clients. Produced by CRIF Decision Solutions, this content focuses on how insurers and brokers can leverage the latest risk evaluation intelligence to gauge SME risks quickly and price cover in a more uncertain post-Covid environment.
Like any other objective, acquiring art is a goal that needs careful planning. In this article, Farzina Coladon, underwriting manager for AXA XL’s Art division in Toronto shares a checklist for art collectors to use to ensure they’re investing wisely.
The hunger for deeper data insights for more accurate risk assessment and pricing continues to grow, with brokers facing new risks created by the Covid-19 pandemic. This blog highlights the importance of digital, data and connectivity as brokers navigate a world with coronavirus.
Independent brokers have had to evaluate and launch new plans to get staff working from home, whilst continuing to serve customers. In this blog, Andy Fairchild, CEO at Applied Systems Europe, considers how to get the best out of teams who are working from home.
In this webinar, an expert panel discuss the potential for motor insurers and brokers to adopt a greater use of automation and new technologies to enable a real time, end-to-end digital motor claims process, starting with electronic first notification of loss.
Overnight, the Covid-19 pandemic created isolation, remote workforces and, for many brokers, revealed cracks in operational foundations that weren’t previously apparent. In this blog, Andy Fairchild, CEO at Applied Systems Europe, looks at four ways brokers can move forward in a reshaped world.
In this blog, Andy Fairchild, CEO at Applied Systems Europe highlights some key takeaways from the annual Applied Digital Broker Survey, four key forces driving change and why now is the time for digital transformation within the broker market.
Vlog with James Burton: Drivers for data use by brokers and the products that can help the broker market
In this short video, James Burton, Senior Director of Product Management, LexisNexis Risk Solutions, explains the different drivers for data use by brokers and the products that can help the insurance broker market to improve customer relationships.