Overnight, the Covid-19 pandemic created isolation, remote workforces and, for many brokers, revealed cracks in operational foundations that weren’t previously apparent.
While temporary fixes to manage the sudden shift sustained brokers for a short time, now is the time to look forward.
In this blog, Andy Fairchild, CEO at Applied Systems Europe, looks at four ways brokers can move forward in a reshaped world.
1. Keeping renewals high and attracting new customers.
2. Connecting staff to core systems while remote.
3. Taking in-person interactions online.
4. Staying connected with your markets.