Duck Creek discusses transforming legacy technology with AXA and Unum UK

Legacy technology is often cited as the biggest challenge to improving customer experiences, delivering efficient processes and enabling innovation. So, how can insurers tackle legacy to enable efficiencies and improve the customer journey?

Victoria Mills, Senior Manager, Solutions Consulting, Duck Creek Technologies participated in a panel discussion with Tim Yorke, Chief Operating Officer, Commercial, AXA and Natasha O’Kane, Head of Digital Transformation, Unum UK, which explored the issue of transforming legacy technology.

This blog provides a summary of the key discussion points.