Leveraging digital to transform claims operations

Overcoming legacy technology and reducing complexity to improve CX and efficiency is more important now than ever before.

In this webinar, Bart Patrick, Managing Director, Europe, Duck Creek Technologies, Jeremy Trott, Claims Director, Ecclesiastical Insurance and Jeremy Burgess, Owner, TINtech, explore technical and operational debt, and successful approaches that enable new capabilities and build agility in claims processes.

Topics covered:
• Changing the conversation from refresh to renew.
• How do you ensure you turn off the old systems and avoid additional legacy systems?
• Is microservice architecture an answer to claims legacy?
• Successfully delivering change that improves the customer experience.