The World Insurance Report 2021 draws its insights from interviews conducted with customers, insurance firms and brokers in 2021, as well as from the 2020 global insurance executive interviews and a Covid-19 consumer survey.
This report explores how the current insurance distribution models are being challenged and what insurers can do to digitally empower their channels and expand their distribution ecosystem to enhance customer engagement as well as sales effectiveness.
Topics covered include:
• Taking a broad and efficient approach to distribution.
• How technology can supercharge channel effectiveness and revenue.
• The future – digi-intermediation.