Having grown up in the digital age, the next generation of insurance customers will have very different expectations to previous generations. Based on the findings of our Personal Lines Survey, this report explores what the industry needs to do to future proof itself and meet these evolving needs.
From spas and bars to golf breaks and weddings, hotels and B&Bs are diversifying into new areas within the sport and leisure market. In this feature, Sam Barrett focuses on the opportunities available for brokers looking to develop their specialist knowledge within this market.
In this short video, Victoria Keating, claims relationship manager lead at Aviva discusses how her team work closely with customers to help ensure they can defend against spurious claims.