Claims
465 whitepapers and resources
Claims
Infographic: 2022 UK pet insurance facts
Updated for 2022, this infographic provides a snapshot of the trends, challenges, opportunities and growth drivers for pet insurance in the UK. Topics covered include pet insurance in numbers, claims trends and average premiums.
The future of claims
Each insurance claims experience is an opportunity to connect with customers for unique and personalised communications. Read this report to find out how insurers can deliver exceptional claims experiences and drive profitable growth by building a future-ready claims organisation.
Insurance fraud from A to Z
This A to Z insurance fraud guide aims to collate CRIF’s research and experience in the insurance fraud field into one place. Topics covered: how the current cost of living crisis is impacting fraud; the most common types of insurance fraud; how insurers can mitigate fraud now and in the future.
Can artificial intelligence remove bias in data-driven decisions?
The insurance industry has a natural interest in leveraging data analytics and human bias is an indisputable challenge when we aim to extract business value from data. This content explores five different types of bias and whether AI will make data bias a problem of the past.
Transform claims on your terms with intelligent automation
While your people are crucial to creating a superior claims experience for your customers, they often aren’t equipped to handle claims in the most efficient way. This content highlights how SS&C Blue Prism can help insurers transform claims on their own terms with intelligent automation.
Blog: How intelligent automation and AI connect to speed up FNOL in claims management
The insurance market has seen an increase in take up of new AI and claims management software platforms. This blog highlights how an intelligent automation platform can support connectivity between both old and new technology while helping to improve processes from the inside out.
Legal protection proving value in tough times
Fiscal problems inevitably create legal ones, as disputes emerge over contracts, accounts fall into arrears and pressures generate conflict between employers and their staff. This blog highlights why legal protection is proving its value in tough times and how brokers can help commercial clients.
Leveraging social media research in the claims investigation process helps fight fraud, mitigate risk, and reduce cost
Fraud is as old as insurance itself. But with the rise of digitalisation, the sophistication of fraudsters has also evolved. This blog discusses how social media investigations can be a valuable tool in virtually any claims investigation process.
Wait, what? Consumers want to hear more from their insurers?
The global consumer insurance insights survey highlighted opportunities for insurers to fill the communication gap with consumers. Featuring a link to the full results and analysis, this short blog highlights why relevance and personalisation are critical.
Business interruption payment tracker: How insurers fared into 2022
Not all insurers are created equal where it comes to keeping on top of the business interruption claims deluge. This article investigates how firms have fared.