Claims
469 whitepapers and resources
Claims
Legal protection proving value in tough times
Fiscal problems inevitably create legal ones, as disputes emerge over contracts, accounts fall into arrears and pressures generate conflict between employers and their staff. This blog highlights why legal protection is proving its value in tough times and how brokers can help commercial clients.
Leveraging social media research in the claims investigation process helps fight fraud, mitigate risk, and reduce cost
Fraud is as old as insurance itself. But with the rise of digitalisation, the sophistication of fraudsters has also evolved. This blog discusses how social media investigations can be a valuable tool in virtually any claims investigation process.
Wait, what? Consumers want to hear more from their insurers?
The global consumer insurance insights survey highlighted opportunities for insurers to fill the communication gap with consumers. Featuring a link to the full results and analysis, this short blog highlights why relevance and personalisation are critical.
Business interruption payment tracker: How insurers fared into 2022
Not all insurers are created equal where it comes to keeping on top of the business interruption claims deluge. This article investigates how firms have fared.
Big employment wins are tip of an iceberg
A core purpose of legal expenses insurance is to provide access to justice to those who might otherwise be unable to afford it. This blog highlights why lower value employment claims cases are every bit as important as high profile claims and how ARAG has helped policyholders to achieve justice.
Taking insurance claims to the next level
A supercharging of trends has sparked a need for the greatest challenge in insurance innovation – revitalising the landscape of claims processing. This blog highlights the technologies which are taking insurance claims to the next level and helping insurers to improve the customer experience.
Travel disruption: What are my rights?
When it comes to travel, headlines are dominated by stories of cancelled flights, delays at airports and some stranded abroad, leaving questions of what legal remedies are available. This short blog focuses on the tricky issue of claiming compensation for delays and tips for formulating a plan ‘B’.
Intelligence: Sustainable planning
With new measures being introduced to facilitate resilient repairs, this article investigates whether these steps go far enough to help insurers and their customers when faced with building claims.
Using data analytics for a localised approach in the Nordics
Insurance is a global business that must nevertheless account for local and even individual differences to deliver better outcomes across multiple facets of our industry. This blog highlights how insurers in the Nordics are reaping the benefits of local data and expertise to improve performance.
Five ways to reduce claims and legal expenses
With claims severity on the rise, litigation management expenses are increasing at an alarming rate. This blog highlights how insurers can reduce claims and legal expenses by integrating record retrieval into P&C platform workflows.