The Annual Report of HM Courts & Tribunal Service was published on the 18th of July. In this blog, Lesley Attu, product development manager at ARAG shares her observations of the report. Topics covered: county court claims; employment tribunal cases; data protection; gender equality.
This case study looks at how Alfresco Content Services helped Liberty Mutual to digitise its Global Specialty business unit operations and the payoff is huge. The organisation expects to save $21 million over five years thanks to a massive reduction in paper, printing, and document storage costs.
This blog highlights how insurers are already making use of the Internet of Things (IoT) in motor insurance and how IoT can help insurers manage risks and claims in other areas including residential property, commercial property and general liability.
As fraud experts examine the current trends & impacts of insurance fraud, device data is becoming a vital piece of the puzzle in a world full of compromised credentials. Based on insights from a recent panel discussion, this report looks at how you can overcome insurance fraud in the digital age.
Technology and staff investment are key to delivering great commercial claims service. Victoria Keating, claims relationship management lead at Aviva focuses on why insurers must show the way in embracing future claims innovation, as well as their in-house capabilities and expertise.
It’s all smiles at California’s largest dental health plan thanks to sub-second access to enrollee and provider documents. This case study looks at how Delta Dental transformed processes across the insurance lifecycle with faster, easier document access.
To catch up to new competitors, traditional insurers must strengthen their claims value propositions and provide the essential support functions to impact the front-end customer experience. This report examines the essential steps to digitise and transform claims.
Today insurance companies are dealing with high volumes of digital media associated with the claims initiation and claims investigation process. This webinar discusses how to improve customer retention and increase efficiency in the claims experience.
Zurich Insurance has created millions in yearly value, building claims portals, policy administration systems, and cutting-edge customer experiences at 10x the previous speed using low-code. Watch this video to find out more.
Are commercial insurers delivering on claims service? To find out what brokers think of commercial claims handling, Post and Aviva carried out some extensive research. In this special report, Sam Barrett reflects on the results that highlight insurers have some way to go to meet their expectations.