Strategy
1179 whitepapers and resources
Strategy
How can the insurance industry maximise marketing spend in a capital constrained era?
Insurance marketing professionals are under increasing pressure to attract new customers and retain existing customers. This article provides a summary of Post’s roundtable where experts discussed the barriers to achieving a single customer view and the opportunities to improve cross-selling.
How customer data can be better leveraged by insurers and brokers
Based on research conducted by Post in association with Visionware, this whitepaper focuses on how insurers and brokers can make better use of policyholder insights to achieve a single customer view and improve cross-selling.
Succession planning management: People business
Insurance Age is pleased to launch a series of articles dedicated to the topic of succession planning in association with Aviva. This article focuses on people business and why keeping clients and staff informed is an important part of any succession plan.
Spotlight claims assistance: Providing claims support
For SMEs, the delays inherent in complex claims can mean coming perilously close to insolvency. What can brokers do to support them through the process? Download’s Post’s spotlight edition to find out more.
Seven takeaways from a discussion with London market technology experts on digital/cultural transformation
Insurance Post recently hosted a roundtable event in association with CSC where technologists discussed the importance of aligning digital transformation with digital change. Produced by Insurance Post’s content director Jonathan Swift, this blog post highlights seven takeaways from the discussion.
Five ways to connect more deeply with insurance policyholders
This whitepaper focuses on five ways insurers can connect more deeply with policyholders to encourage loyalty and spur long-term growth.
From insurance agent to trusted advisor: How to cultivate customer loyalty
This e-book explores how insurance companies can empower their agents to move beyond day-to-day tasks, develop lifelong customer relationships, and ultimately become trusted advisors.
In-depth: Succession planning
In this succession planning in-depth, Ida Axling investigates how insurance brokers can get the most out of a management buyout and finds out what type of buyer could be best for your brokerage.
Latest industry trends in cyber security and cyber insurance
Cyber insurance is one of the most important new insurance lines to emerge in decades. How is the cyber security landscape shifting, and what are the implications for insurance carriers and brokers? Download this article to find out more.
Webinar: Building your cyber insurance policy - What do you need to know?
The cyber insurance market presents huge opportunities for insurers, but there are many practical concerns when developing a cyber product. This webinar will guide you through the process of developing a cyber policy, from concept through to launch and implementation.