Strategy
1177 whitepapers and resources
Strategy
In-depth - Sport & leisure: Checking in to sport and leisure
From spas and bars to golf breaks and weddings, hotels and B&Bs are diversifying into new areas within the sport and leisure market. In this feature, Sam Barrett focuses on the opportunities available for brokers looking to develop their specialist knowledge within this market.
Ethical AI: A quick-start guide for executives
To unlock the potential of Artificial Intelligence (AI) both to optimise and even transform organisations, we need to be clear-eyed about the issues we need to manage. This report sheds light on the key AI ethics issues for business and how you can build AI ethics into your organisation.
Overcoming insurance data challenges with a semantic data hub
This whitepaper explores how a modern approach can help address the industry’s unique challenges, and how a semantic data hub enables insurance organisations to improve business intelligence and build smarter applications.
Digital Broker Annual Report 2019
Based on input from 850 independent brokers, this report sheds light on the findings from the fourth annual Applied Digital Broker Survey. The report examines technology use within the broking space, five core competencies of a digital broker and why becoming a digital broker matters.
Five steps to accelerate insurance product innovation
In the digital age disruption is inevitable and insurers must decide whether they will be among the disruptors or one of their casualties. With insurers racing to develop innovative new products through digital channels, this guide focuses on five steps to accelerate insurance product innovation.
Winning customer experiences in banking & insurance
Based on research conducted by Collinson, this report sheds light on why customer experience is evolving, why it’s so important to get right now than ever before and what you can actually do to improve and enhance the experience of your customers.
Insurance customer centricity is all about data
Facing mounting pressure to get to know their customers better, insurance companies are now realising the importance of being customer-centric. This blog highlights why the industry’s ability to become truly customer-centric depends on its willingness to embrace modern database technology.
Creating connected insurers
It is the age of the customer, and it is transforming every industry, including insurance. This e-book looks at how general insurance providers can create effortless digital experiences for all customers by focusing on six fundamental areas.
Automation and machine learning: The future of insurance
This blog outlines how automation and machine learning have the potential to bring huge benefits to the insurance industry in terms of both improving efficiency and facilitating a more streamlined and automated claims process for customers.
The future of insurance: Product innovation opportunities right under carriers' noses
The need to innovate, and to do so quickly, is now deemed critically important by 88% of insurance companies. This blog highlights the importance of having a properly balanced innovation portfolio and how insurers can deliver business value quickly by focusing on adjacent product innovation.