Technology Trends
1510 whitepapers and resources
Technology Trends
Spotlight legal innovation: Listening to the lawyers
What are the challenges for law firms in the digital age – and how can the insurance industry help overcome them? Download this article to find out more.
Motor passenger drones: Look to the skies
The airspace above our cities could be the roadway of the future, but what will insurance look like in times to come? And what kind of policy would cover flying taxi cabs – motor or aviation? Post's article investigates.
Spotlight legal innovation: Catching up with the innovations
Insurers and lawyers don’t have a reputation of tech-savvy trailblazers. Yet some of them have adopted new technologies, including artificial intelligence. So, what works and what doesn’t? Download this article to find out more.
Making human intervention smart: Can man and machine ever work in perfect harmony?
Where does the successful adoption of electronic trading within insurance leave the trading relationship between underwriter and broker? This article highlights why new technology complements traditional methods and the importance of making any human intervention as smart as possible to add value.
Digital gamification: Playing games
In the war for consumer attention, games could be a way for insurers to win over hearts and minds, and – most importantly – the customer’s time. This article looks at the opportunities for insurers to use games to increase customer engagement.
Roundtable: Autonomous driving systems need standards
Can insurers keep up with the pace of change powered by Advanced Driver Assistance Systems – especially when it comes to repairs? Post, in association with Autoglass, hosted an industry roundtable to find out. Download this article for a summary of the discussion.
Roundtable digitalisation: Have insurers got their IT priorities back to front?
Have insurers mistakenly prioritised digitalisation to the detriment of improving back office processes, with potential consequences in terms of regulatory compliance, productivity and customer service? This article provides a summary of Post’s recent roundtable discussion.
Between a rock and a hard place: Why insurers tend to stay with their legacy document management solution
Insurers may not incur any new direct expenses by hanging on to their legacy ECM systems but, they may be overlooking many indirect costs of ownership. This article provides advice on how insurers can assess whether it’s worthwhile investing in new technology or sticking with their existing systems.
Insurance post Brexit - Why insurers would benefit from a fresh approach to agile operations
Following Brexit, insurers are faced with a need for greater agility and flexibility. This blog looks at why insurers need to look at holistic solutions that span geographic boundaries to improve customer engagement. The blog also highlights the emergence of PureCloud as a tool to enhance agility.
Brexit could be the insurance industry's catalyst for change
Embracing technology to improve customer experience is critical for the insurance industry, but is the industry doing enough to keep up with the rapid pace of change and digitisation? This blog post considers whether Brexit can be the catalyst for positive change in the insurance industry.