With GDPR now in full effect, business must lay out a clear plan to progress from their current privacy level to the desired compliance level, a task requiring immediate attention. This guide focuses on the next steps businesses can take to ensure compliance and good data practices in the long run.
How can brokers make use of the vast quantities of data available to them to drive growth and improve their offerings and service for clients? Rachel Gordon investigates.
Like many organisations, insurers are getting a raw deal when it comes to B2B payments. This whitepaper looks at why inefficient B2B payment processes are holding back insurers from achieving profitability and why it’s time for the industry to turn a cost centre into a revenue stream.
By watching this webinar you will learn: how customer journeys can become part of your design and delivery process; how you can begin your digitalisation effort; and the challenges in execution you need to be aware of.
A recent survey showed that 80% of P&C insurers are piloting or scaling RPA programs, yet many are struggling to achieve full-scale adoption of RPA. This paper provides advice to insurers on how to operationalise RPA and capitalise on the ability of automation to improve business operations.
Digital transformation is front and center for all of our customers today, but the promise of digital has yet to be achieved. To find out more about what’s behind the gap between expectations and outcomes, EXL partnered with Harvard Business Review Analytic Services to survey over 800 executives.
Digital trends are dissolving the traditional boundaries and the long-held competitive advantages of insurance companies. Produced by EXL, this whitepaper focuses on five levels of disruption that will affect the insurance market and force insurance carriers to redesign their business models.
In this video, Steve Birks, head of shared service delivery and Haug Scharnowski, head of finance operations talk about how EXL is leveraging its insurance and finance & accounting expertise to help Zurich transform its global finance and accounting operations.
Cybercrime is becoming a costly reality for law firms with 62% of all law firms in the UK experiencing a cyber security incident in 2017. This whitepaper sheds light on the appeal of law firms to cyber criminals and the steps law firms can take to strengthen their cyber security.
In this BIBA guide, our third for 2018, we look at what needs to be kept in mind when developing security measures to defend a business's assets against both new and traditional threats, using tried-and-tested methods in combination with emerging technology.