Whether you are just starting out with automation, or your current RPA project has stalled, looking in the back office for ‘everyday’ processes is a simple way to reinvigorate your strategy. This starter kit provides advice on how companies can get started with automating back office processes.
Today, financial services firms have an important decision to make: continue down the path of legacy Enterprise Content Management or modernise with a content services platform. This guide explores the eight reasons why you should modernise your existing ECM system.
What will the cyber landscape look like now that a pandemic has hit? In this article, Elissa Doroff, AXA XL and Billy Gouveia, S-RM, look at the short term and long term cybersecurity trends, before highlighting the steps companies and their employees can take to mitigate the risks.
The Future at Lloyd’s Blueprint One, the plan to transform the market, has been covered widely by City of London insurance pundits, but there is still a long way to go before we know what it looks like. This blog highlights why the Blueprint stands out from previous modernisation initiatives.
Insurance core system purchases are critical decisions that carriers must evaluate across several dimensions. This eBook addresses several key questions to ask, and things to look for, while assessing vendor capabilities from a SaaS standpoint.
With Covid-19 amplifying the importance of supply chain resilience within the insurance value chain, this content highlights why insurance firms, including insurers and brokers need to exercise more control over third parties to enhance overall resilience.
For the next few months, most insurance companies will be operating to “keep the lights on,” with a focus on delivering essential services and maintaining operations. This infographic highlights the steps insurers can follow to elevate operational resilience, manage policies and support brokers.
There has been a proliferation of data created, driven by the increasingly omnichannel way in which customers interact with businesses. This content highlights the challenges insurers need to overcome in order to effectively leverage data and achieve a single customer view.
Adoption of a digital workforce within insurance has been inconsistent. In this podcast, Blue Prism’s Michael Marchuk and Sanjay Kaniyar, a partner with McKinsey & Company, discuss how strategic thinking will lead the industry to see intelligent automation as a driver of real digital transformation.
Today insurance companies are dealing with high volumes of digital media associated with the claims initiation and claims investigation process. This webinar discusses how to improve customer retention and increase efficiency in the claims experience.