Often referred to as ‘CEO fraud’, business email compromise (BEC) is a cyber threat that’s on the rise, costing businesses billions. Produced by Aviva, this article sheds light on the rising threat of BEC, and how brokers and their clients can stay vigilant against BEC.
Insurance companies risk falling behind more agile rivals if they fail to modernise their back offices. Post in association with Fincons Group recently brought together specialists from around the industry to discuss what insurers need to do to overcome their past to transform their future.
Getting relevant information into the hands of front line decision makers remains a key challenge for insurers. This blog highlights how a simple map stopped a cholera outbreak in London over 200 years ago and why information needs to be fresh, relevant, and curated for analysis on an ongoing basis.
Combined with the backdrop of the GDPR regulatory environment, the cyber landscape is also rapidly evolving with criminals becoming ever more sophisticated. This content looks at how SMEs can reduce the risk of a cyber-attack and shares five top tips from the National Cyber Security Centre.
Digital transformation, like any major change, is rarely easy, and it can be particularly difficult for commercial lines insurers to know where to start. This blog outlines how cloud-based data can help commercial lines insurers to overcome challenges and deliver a successful transformation.
Artificial Intelligence is coming of age, quickly moving from the pages of science fiction novels to customer interactions and back office operations of organisations. This paper explores the best practices of an AI orchestration to ensure humans and machines can work side-by-side as peers.
With many insurers finding it difficult to drive momentum in digital transformation, EXL have developed the Digital BluePRINT which identifies all transformational opportunities across the whole value chain. Download this infographic to find out more about how EXL is helping its clients.
In the digital age banks and insurers need to rethink their partnership approach to the customer and embrace the opportunities presented by the digital environment. This whitepaper looks at how insurers and banks can effectively partner together by leveraging the benefits of the bancassurance model.
In this video, Alan O’Loughlin, statistical modelling and analytics lead for Europe, Insurance, LexisNexis Risk Solutions, shares some insights for gaining differentiation and efficiencies in insurance.
One of the top challenges insurers face is increasing the efficiency of FNOL processes, especially during adverse weather events. This content looks at how insurers can leverage weather data to predict the inflow of claim-related calls, resulting in higher customer satisfaction among policyholders.