In the digital age banks and insurers need to rethink their partnership approach to the customer and embrace the opportunities presented by the digital environment. This whitepaper looks at how insurers and banks can effectively partner together by leveraging the benefits of the bancassurance model.
To unlock the potential of Artificial Intelligence (AI) both to optimise and even transform organisations, we need to be clear-eyed about the issues we need to manage. This report sheds light on the key AI ethics issues for business and how you can build AI ethics into your organisation.
This blog outlines how automation and machine learning have the potential to bring huge benefits to the insurance industry in terms of both improving efficiency and facilitating a more streamlined and automated claims process for customers.
The relationships customers want with their insurer have evolved. Based on research conducted by Collinson, this report explores the use of data and communications to improve customer experience, improve customer loyalty and ultimately, drive results for insurance providers.
Zurich investigated new ways to promote life insurance adoption across the UK market. This blog post highlights how the FaceQuote app enables Zurich to reach a wider market by offering users a way to interact and get a quote with the technology they engage with every day: the camera on their phone.
One of the biggest opportunities is the introduction of innovative new insurance products through digital channels, but many insurers say they lack an achievable plan to carry out a successful digital transformation. This blog highlights how insurers can leverage adjacent product innovation.
In this blog post, Brian Desmond, Chief Marketing Officer at Guidewire outlines why the cloud in terms of its technology and business model definitions is critical for an industry platform to perform at scale.
Based on research conducted by Markel, 69% of the risks from non-technology specialist carriers do not have the appropriate level of cover or extensions. This infographic highlights how brokers can ensure that their technology clients have appropriate cover in place.
One of the most common fraud vectors today and greatest vulnerabilities is push payments, with APP fraud losses totalling £354.3 million in 2018. This whitepaper sheds light on the emergence of APP fraud and how technology can counter the rising risk in push payments.
The financial services industry has an incredible opportunity to connect with customers like never before and Financial Services Cloud can help you get there. This whitepaper focuses on how businesses can seize the opportunity to create meaningful interactions that build customer trust and loyalty.