IT Planning and Management

463 whitepapers and resources

IT Planning and Management

Back office automation starter kit

Whether you are just starting out with automation, or your current RPA project has stalled, looking in the back office for ‘everyday’ processes is a simple way to reinvigorate your strategy. This starter kit provides advice on how companies can get started with automating back office processes.

A look at cybersecurity, post-pandemic

What will the cyber landscape look like now that a pandemic has hit? In this article, Elissa Doroff, AXA XL and Billy Gouveia, S-RM, look at the short term and long term cybersecurity trends, before highlighting the steps companies and their employees can take to mitigate the risks.

Putting data insight into action

There has been a proliferation of data created, driven by the increasingly omnichannel way in which customers interact with businesses. This content highlights the challenges insurers need to overcome in order to effectively leverage data and achieve a single customer view.