Planning
170 whitepapers and resources
Planning
Operational risks and Covid-19
As businesses move to reopen, resuming direct contact with customers and between employees, risks are exacerbated for both employees and customers. This article focuses on how businesses can evaluate and manage operational risks associated with Covid-19, including the risks to workers and customers.
Video: Aviva's Phil Bayles commits his support to helping brokers and their clients get ‘Back to Business’
Whilst the Covid-19 situation continues to evolve, the next stage focusses on the safe return to work for businesses across the UK. In this video, Phil Bayles discusses how the launch of Aviva’s ‘Back to Business’ campaign can help brokers and their clients get back to business.
Furlough - what is changing and when will it come to an end?
On 29th May 2020, Rishi Sunak announced what the changes to the Coronavirus Job Retention Scheme will look like and confirmed the deadline for final entrants into the CJRS. This content highlights the details known about the CJRS and the latest developments.
Business continuity planning: Q&A with Ravenhall Risk Solutions
In this article, James Daly, director of Ravenhall Risk solutions, shares his organisation’s business continuity plan and provides insight into how brokers can continue to operate efficiently during an emergency, such as the Covid-19 pandemic, to reduce loss and mitigate business risk.
Business continuity: Action checklist for your business
The Covid-19 outbreak is likely affecting your customers, employees, reputation and your revenue. Designed for brokers, this checklist identifies some of the important steps your business can take now to deal with the coronavirus outbreak.
How insurers can leverage digital labour to enable resilience
Insurance leaders responding to the economic impact of Covid-19 face the tough task of balancing customer services with cost reduction targets. With digital technologies set to play a crucial role going forward, this content focuses on how insurers can leverage digital labour to enable resilience.
Covid-19: Return to work FAQs
In light of Covid-19, this content addresses some common questions concerning employees returning to work. Topics covered include: are employees able to return to work; how can employers keep staff safe if they return to work; the employment law implications of returning to work.
Post Covid operating models for insurance
The Covid-19 experience and the challenges around operational resilience will change the way insurance companies look at operating models. This content highlights why previous operating model theories should be discarded and the factors insurers need to consider when creating new operating models.
What's ahead for the construction industry post-Covid-19?
New jobsite processes and more digitalisation are among the changes that Gary Kaplan, president of AXA XL’s North America Construction insurance business, sees ahead for the construction industry following the Covid-19 pandemic. Watch this podcast to find out more.
Redefining business resources: Financial services & insurance
In this whitepaper, we take an in-depth look at the challenges facing the financial services and insurance sector, and how the evolution of the workforce is redefining business resources to meet these challenges head on.